FAQ

Find Your Answers Here

How do I know my ring size?

If you’re buying a ring, please see our Size Guide page.

How can I return/exchange my order?

You can return/exchange your purchase items within 14 days. For more information, please visit our Returns & Exchange page.

How do I know the status of my order?

Once you placed an order, you will receive a confirmation email and shipping notification once your order has been shipped.

If you do not receive any email regarding your order within 24 hours please contact us, one of our team members will assist you.

Can I change my delivery address?

Yes, we can change your delivery address if you inform us within an hour of ordering – contact us Here

Can I cancel my order once it has been placed?

You can only cancel your order within 15 minutes of placing your order. However, once the order has dispatched, you can not cancel your order.

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