Frequently asked questions
How do I know my ring size?
If you’re buying a ring, please see our Size Guide page.
How can I return/exchange my order?
You can return/exchange your purchase item(s) within 14 days. For detailed information, please visit our Return & Exchange page.
How do I know the status of my order?
Once you placed an order, you will receive a confirmation email and shipping notification once your order has been shipped.
If you do not receive any email regarding your withing 24 hours please feel free to contact us, one of our team members will assist you.
Can I change my delivery address?
Yes, we can change your delivery address if you inform us within an hour of ordering – contact us Here
Can I cancel my order once it has been placed?
You can only cancel your order within 1-2 hours of placing your order. However, once the order has dispatched, you can return your order.